Frequently Asked Questions

What if I have an issue with my order?

Per our policy, all complaints must be reported within 24 hours of the transaction. Please contact our support team on WhatsApp immediately with your Order ID.

Can I place two orders for the same number at once?

No. Do not place multiple orders for the same phone number. Our system prevents duplicate transactions, and attempting this may result in a loss of funds as the system does not allow such transactions.

Which networks do you support?

We currently support MTN, Telecel, and AirtelTigo bundles in Ghana.

How do I become an agent?

Click on the "Become an Agent" button on our homepage to sign up. Once registered, you can log in to your dashboard to access special agent pricing.

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